XBM appoints new National Service Manager, Mark Cranshaw.
Yorkshire based XBM Limited, one of the UK’s fastest growing managed print and sustainable office technology suppliers, has appointed Mark Cranshaw to the post of National Service Manager to help further develop the company’s “Customer First” ethos.
With over 30 years hands-on technical and business experience in the ever-evolving office equipment industry, Mark brings a wealth of knowledge and experience to his new role at XBM. A technical support specialist for Sharp MFD equipment, he oversaw day to day running of service support for more than 2,500 clients.
As a team leader respected by colleagues, Mark maintained high customer satisfaction by efficiently managing customer service needs as well as overseeing the training and transfer of skills to his team of field service engineers and apprentices.
XBM has grown rapidly through acquisition of several managed print businesses and adding new customers to its ever growing customer base. With nationwide sales comes the need for effective nationwide service coverage and the continuing growth of the XBM service team provides first class local support for customers, wherever they are, as demonstrated by the company’s 4.8/5 Trustpilot Reviews.
Supplying products from a wide range of manufacturers and solution suppliers, XBM is Epson’s largest reseller in the UK by volume and one of only two Platinum Partners, a status Epson awarded based on a comprehensive set of criteria including product focus, expertise, sales, and the high level of support provided for customers.
Epson’s unique position in the MPS industry focuses on providing more sustainable print options for business that reduce both running costs and carbon foot print. This is very much in focus due to the announcement that the planet will exceed the 1.5C temperature rise limit before 2027 because of the failure to adequately address climate change.
Focusing on sustainable solutions, XBM Limited provides print hardware and managed print solutions, interactive smart displays for business and education, visitor and student safety management systems, and enterprise content management solutions.
Title: XBM appoints new National Service Manager